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Host-Il Tetto

Il Tetto is our rooftop beer garden located on the third floor of the unique Sienna Mercato three story restaurant located in Downtown Pittsburgh. Il Tetto offers our guests the opportunity to relax with a refreshing beverage while enjoying some of the most beautiful views in Pittsburgh and is open year round due to our retractable roof.

Job Description:

The Host is responsible for providing a warm welcome to the restaurant and being a resource for any questions or concerns from the guest.  Responsibilities include, but are not limited to:

  • Responsible for creating the first and last impression of the restaurant for our guests.
  • Being knowledgeable of our restaurants and concepts including menus and area surrounding the restaurant.
  • Working in a team-based environment to provide our guests a great experience from start to finish.
  • Using our customer seating software to manage any wait times and to seat guests in a timely fashion.
  • Dealing with guests questions and concerns in a polite and professional manner.

Position Requirements:

  • Previous customer service experience is preferred, but not required.
  • Ability to operate seating and wait system on a wireless device.
  • Strong Customer Service Skills.
  • Comfortable in interacting with guests and co-workers.
  • Ability to confidently speak to guests on the telephone and in person.
  • Ability to stand for up to 8 hours at a time.

If you do not have a resume available, please use the resume section to share your work history with us including Company Name, Position, Dates of Service, and any other information that you want to share about your work history.

 

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