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Cocktail Server-Il Tetto

Il Tetto is our rooftop beer garden located on the third floor of the unique Sienna Mercato three story restaurant located in Downtown Pittsburgh. Il Tetto offers our guests the opportunity to relax with a refreshing beverage while enjoying some of the most beautiful views in Pittsburgh and is open year round due to our retractable roof.

Job Description:

The Server is responsible for ensuring that the guest's experience meets or exceeds their expectations. Responsibilities include, but are not limited to:

  • Taking guest's orders for food and beverages.
  • Making suggestions and answering questions about menu items.
  • Accurately entering orders into POS system.
  • Anticipating guest's needs and handling any complaints that may arise.
  • Providing a high level of customer service throughout the meal.
  • Ensuring that guest's checks are closed out accurately.
  • Working with co-workers and management staff in the Front and Back of House.
  • Following all State and Federal laws for responsible alcohol service.

Position Requirements:

  • Previous server experience required, preferably in a fast-paced setting.
  • General knowledge of craft beers and craft cocktails.
  • Strong Customer Service Skills.
  • Previous experience using Aloha or other POS is a plus.
  • Comfortable in interacting with guests and co-workers.
  • Ability to work in a team based environment with a pooled tip system.

If you do not have a resume available, please use the resume section to share your work history with us including Company Name, Position, Dates of Service, and any other information that you want to share about your work history.

 

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